Financial Services Institutions must deliver world-class omni-channel digital experiences with high reliability to customers to stay competitive. Institutions must deliver new capabilities and features regularly to stay competitive while also adhering to strict regulatory requirements such as Anti-Money Laundering (AML), Know Your Customer (KYC) along with many others. The user experience must be second to none to ensure institutions attract and retain a seamless customer experience. Using dated and monolithic on-premises technology slows the product team from achieving these outcomes, while smaller more nimble financial technology firms seem to move quickly and take market share. The challenge becomes how do you refocus your time and energy to deliver new and ongoing digital value for customers while growing your business?
Vertical Relevance partners with Financial Service organizations to maximize the digital experience of their customers and increase their pace of innovation. We do this by architecture evaluation and evolution, using re-platforming and re-factoring, and focusing on reliability, performance, agility and observability at all levels of their solutions.
Vertical Relevance partners with our clients to perform a portfolio review of critical applications and business goals, in which they prioritize what to focus on and then review performance and reliability of all key components. The team will then identify any monoliths and targets to decompose into microservices to increase agility. Finally, reviewing and improving the observability of code to ensure full visibility of the user experience of the digital platform.
While every financial services institution we work with is unique and presents its own business challenges, a commonality between most of our clients is the requirement of how to modernize workloads. We commonly hear questions in the App Modernization space such as:
Conduct well architected reviews of your Digital Platform portfolio to prioritize recommended architecture improvements aligned to your business goals.
Evaluate resiliency in all tiers of critical functions, identify & implement architecture changes to maintain the customer experience through scaling to meet demand and responding to failure scenarios.
Evaluate performance across all tiers of critical functions, identify and implement architecture changes to maximize the customer experience.
Identify monolith solutions, identify and implement architecture changes to evolve into event driven micro services enabling independent management, performance and resiliency.
Improve application tracing and application logging enabling meaningful metrics and alert to clearly understand customer user experience and platform operation.
Financial Services Institutions must deliver world class digital experiences with high reliability to be competitive. Evaluate your current architecture and make deliberate investments to improve the user experience and observability and minimize the overhead of delivering your Digital Platform. Refocus your architecture into event driven, microservice distributed solutions that meet the needs of your customers and enable delivering new value faster.
Evaluate existing operations for your Digital Platform on self-managed infrastructure and identify the current overhead, scale limitations, performance limitations, and risk associated with managing your self-managed infrastructure. Identify opportunities to improve scale and performance, while minimizing your overhead and risk on moving to AWS managed infrastructure and platforms. Re-platform onto AWS managed infrastructure and enable increased focus on delivering world-class Digital experience.
Financial Services institutions want to become more agile so they can innovate and respond to changes faster to better serve customers. Without speed, institutions begin to lose momentum which is why Vertical Relevance has developed tools and resources to accelerate your digital-first journey.