The Infrastructure Foundations solution enables development and operations teams to request different infrastructure products that come with all of the necessary components, integrations, and configurations. Each infrastructure product is tested and validated to comply with security and governance and is accessible through self-service.
How a leading financial services analytics institution implemented self-service pipelines to support dozens of diverse applications. By engaging with Vertical Relevance, the customer moved closer to providing standardized self-service CI/CD pipelines across their enterprise without ignoring the differing needs of their many application teams. Furthermore, the customer’s CI/CD infrastructure can now move to the AWS cloud alongside the infrastructure it supports, reducing heterogeneity in tools and required skillsets, which will pay off in the form of increased scalability of the customer’s CI/CD practices and DevOps teams.
The Pipeline Foundation solution enables development teams to request a pipeline that comes with all of the necessary components, integrations, and configurations for development teams. Development teams are able to request pipelines through self-service while also incorporating compliance and governance.
The term Disaster Recovery (DR) is enough to keep both engineers and executives up at night. Any event that can have a negative impact on your business continuity could be characterized as an adverse event.
In this post, we’ll illustrate the business benefits that a financial services organization can achieve by creating a connected call center experience leveraging Amazon Connect and Salesforce Service Cloud. To accomplish this we’ll walk you through the setup of key components of the solution including Salesforce Service Cloud Computer Telephony Integration (CTI), Amazon Connect, Amazon Lex bots, and AWS Lambda to interface data from Connect to Salesforce.
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